Beware of Pet Product SCAMS! Before you consider buying a product for your pet, be sure to do your homework! Reliable sites should offer a valid contact phone number, that they ANSWER and an actual address. They should have a veterinarian on staff and proudly offer that information on their site. Recently a product called Petipaaws, with fancy marketing tactics has fraudulently used the copyrighted text, name and intellectual property rights of holistic veterinarian, Dr. Carol Osborne, DVM., to scam well meaning pet owners into buying their pet product.
Apparently once people sign up for their “FREE TRIAL” their credit cards are charged repeatedly for hundreds of dollars before they receive any product at all. These pet owners are at their wits end to try to stop the credit card fraud, not to mention that the tablets are basically inedible and pets refuse to even get near them. The safety of the tablets for pets is also unknown. I wanted to share these consumer complaint stories below with everyone, to help pet owners avoid risking not only their pets health, but also their wallets. Please rest assured that PAAWS, the Pet Anti-Aging Wellness System, for Dogs and Cats, which this veterinarian, Dr. Carol Osborne, DVM., created and patented has no relationship or affiliation to this product or company in any way, shape or form.
My husband ordered free trial on 8/12/09 and on 8/19/09 they charged account again with $139.95. This wasn’t even five days after order had been placed. He didn’t even get his free trial and still haven’t received anything at all. I called my bank and disputed the charge and reported the company. It is supposed to be canceled but we’ll see. Do not trust this company it is nothing but a scam. Averel
I have experienced the same thing! I have been calling the customer service no for days and never get anyone. I can’t even find a mailing address to cancel the stupid subscription. My dog hates the stuff and spits it out constantly. Sue Johnstonbaugh. The Petipaaws product smells terrible and my golden retriever won’t even eat a tablet-he spit it out, YUK-don’t waste your money. Pat C. Will
I ordered FREE trial and was charged 4.95 for S&H which is normal. Then 10 days later (before I even received the FREE TRIAL) I was charged $139.97, supposedly a two month supply. Now I have received the tablets and they are GROSS!! I would be afraid of whatever is in them, my dog would not get CLOSE to them, and I don’t blame him. I called to have the automatic shipment canceled and no one will answer the phone. I have left the “hold music” playing on my speaker phone for 10-15 minutes at a time off and on for two days.
I finally called my bank to check this out and they gave me another number with exactly the same music and NO ONE answers the phone. On checking out the website, I notice that there is NO address or e-mail address. I am warned in the agreement not to refuse shipment, but to call for a return authorization, HOW??, if they don’t answer the phone. Customer service is 800-440-4397 and the bank gave me 800-685-9229 both have exactly the same automated answer service and hold music. I learned an EXPENSIVE lesson!
Pat Williams, Owensboro, KY
I was about to click on the “Get Your Free Trial Now”, but I’m learning to listen much more mindfully to my Intuition, and that “still, small voice” gave me a strong prompt to STOP — and read up on any available reviews before trying it. Given the nightmare accounts I’ve read above, I will NOT be ordering this… thank you all for posting your experiences. I’m sorry to hear that anyone has been scammed like this. Crafty greed that preys on peoples’ love for their pets just makes me sick! M. Smith, Texas
I wish I read these first! Check out the Better Business Bureau (BBB) . They received an “F.” They’re hard to find on the BBB.org website. Search by the phone number: 800-440-4397 or paste this link in your browser.
Southeast Florida’s Better Business Bureau
For consumers who have experienced credit card fraud from companies like this, simply contact you credit card company and ask for a “charge back” and let them know the charges are fraudulent and were not approved by you. They will remove the charges and take legal action to resolve the issues for you. Beware of Pet Product SCAMS!