I wanted to share this note I received with all of my pet loving friends. I just got this letter from a gentleman whose dog was not only sickened from eating tainted dog food involved in the Menu Pet Food recall, but now is faced with the Vetsulin issue. After eating the tainted Menu dog food, Pierre, a 14 year old Golden Retriever was diagnosed with Diabetes. Now Pierre is suffering with blood sugar problems. His vet not only refused to write him a prescription for NPH insulin at the pharmacy but also said he was not able to issue him a refund for the tainted Vetsulin. Pierre had a blood sugar curve run 30 days ago, yet his vet said he would need to run another blood sugar curve before he would consider writing him a prescription for NPH insulin. Needless-to-say, he has yet to be reimbursed from Menu foods and now is again forced to shell out even more hard earned dollars to deal with Pierre’s blood sugar and Vetsulin issues.
Dear Dr. Carol,
“Just thought I would let you know whats going on since you were kind enough to discuss this with me, and maybe you can pass this note along. I just received a call from a technician at Intervet/Schering-Plough following up on my report to them 11/16/2009. She tried to say that the whole Vetsulin recall is routine. She said that the FDA sends out alerts whenever drugs are involved and that Pierre’s low blood sugar readings are to be expected and are not unusual. She also said this was clearly indicated on the Vetsulin insert.
The technician went on to say that in order for me to receive a refund for the Vetsulin, I would need to take it back to my vet, who then should contact her and make pickup arrangements. She said I should have them fax the purchase invoice to them for a refund. As for the additional cost I paid for the blood sugar curve run on 11/17/2009, they want me to fax the invoice to them as well.
She went on to say that Intervet/Schering-Plough will be evaluating diabetic dogs with Vetsulin issues, on a case by case basis, which to me means on the persistence of the pet owner. They are obviously still trying not to admit that anything was wrong with their Vetsulin product, when the FDA recall alert clearly states that they are not able to verify that each batch of their insulin product is stable. Thanks again for all your help.”